Frequently Asked Questions (FAQS)

What exactly is CBD?

Cannabidiol or CBD is a chemical found in hemp and marijuana plants. CBD does not contain tetrahydrocannabinol (THC), which is the psychoactive ingredient found in marijuana that produces a high. The usual CBD formulation is oil, but can also sold as an extract, a vaporized liquid and an oil-based capsule. Supplements and beauty products are among the many CBD-infused products available.

How is cannabidiol different from marijuana, cannabis and hemp?

CBD is the second most prevalent active ingredient in cannabis (marijuana). While CBD is an essential component of medical marijuana, it is derived directly from the hemp plant, a cousin of marijuana and manufactured in a laboratory.

Is cannabidiol legal?

CBD is readily obtainable in most parts of the United States, though its exact legal status has been in flux. All 50 states have laws legalizing CBD with varying degrees of restriction.

In 2018, the Farm Bill removed all hemp-derived products, including CBD, from the Controlled Substances Act, which criminalizes the possession of drugs. In essence, this means that CBD is legal if it comes from hemp, but not if it comes from cannabis (marijuana) – even though it is the exact same molecule.

The evidence for cannabidiol health benefits

CBD has been touted for a wide variety of health issues, but the strongest scientific evidence is for its effectiveness in treating some of the cruelest childhood epilepsy syndromes, such as Dravet syndrome and Lennox-Gastaut syndrome (LGS), which typically don’t respond to antiseizure medications. Epidiolex, which contains CBD, is the first cannabis-derived medicine approved by the FDA for these conditions.

CBD may also help with:
Anxiety. Studies and clinical trials are exploring the common report that CBD can reduce anxiety.

Insomnia. Studies suggest that CBD may help with both falling asleep and staying asleep.

Chronic pain. One animal study from the European Journal of Pain suggests CBD could help lower pain and inflammation due to arthritis when applied to skin. Other research identifies how CBD may inhibit inflammatory and neuropathic pain, which are difficult treat.

Is CBD safe?

As one of hundreds of components in marijuana and hemp, CBD does not cause a "high" by itself.

According to a report from the World Health Organization, "In humans, CBD exhibits no effects indicative of any abuse or dependence potential. To date, there is no evidence of public health related problems associated with the use of pure CBD."

Side effects of CBD use include nausea, fatigue and irritability. CBD can increase the level of blood thinning and other medicines in your blood by competing for the liver enzymes that break down these drugs. Grapefruit has a similar effect with certain medicines.

People taking high doses of CBD may show abnormalities in liver related blood tests. Many non-prescription drugs, such as acetaminophen (Tylenol), have this same effect.

You should let your doctor know if you are regularly using CBD.

How can CBD be taken?

CBD comes in many forms, including oils, extracts, capsules, patches, vapes, and topical preparations for use on skin. If you’re hoping to reduce inflammation and relieve muscle and joint pain, a topical CBD-infused oil, lotion or cream may be the best option.

Shipping and Flexible Returns

** Due to COVID-19 and weather-related impacts, shipping times may be delayed for some of our customers. We apologize for any inconvenience and are working with our shipping partners to ensure the fastest delivery possible. Thank you for your patience.

We greatly appreciate your business, and customer satisfaction is our top priority. Please read our shipping and return policy and contact us sales@goinnovaleaf.com with any questions.

Shipping Options:
Innova Leaf, LLC will ship your products via USPS.
We offer only the following shipping option:
USPS Priority Mail® 1–3 business days.
Shipping cost estimates are provided at checkout. The Price is $10.50 for a small box which can contain from 1-3 bottles.

We do not ship products internationally.

Shipping Policy

First Class Mail orders are shipped within one business day. You have until 1 PM ET the next business day to make changes to your order.

Priority Mail and Priority Mail Express orders are shipped the same business day if placed by 3 PM ET. To ensure timely delivery of Priority Mail and Priority Mail Express orders, changes cannot be made to orders after they are placed. Please carefully review Priority Mail and Priority Mail Express orders before placing them to verify your address and other information is correct.

Innova Leaf LLC is not responsible for delays or obstructions beyond its reasonable control. Innova Leaf does not assume responsibility for lost packages, regardless of whether tracking information states that a package was delivered, meaning the preferred courier service successfully delivered the package to the intended address. In the case that a package is sent to a seemingly incorrect address, the customer will assume responsibility for the cost of re-shipping if the address was originally provided by said customer.

Innova Leaf LLC is not liable for delayed shipments after the product leaves our warehouse. To receive information on possible delays, check out USPS regional weather updates.

Return Policy and 30-Day Satisfaction Guarantee

Your satisfaction is guaranteed. If you are dissatisfied with merchandise purchased through GoInnovaLeaf.com for any reason, you may return the item within thirty (30) days from the date of delivery for a full refund.

CBD Powder and Hemp Flower Exclusions
Our return policy excludes cannabis powder. All sales are final on these products unless an incorrect product is received or the product arrives damaged.

This return policy also excludes hemp flower in ounce and pound quantities.

CBD powder and hemp flower orders can only be canceled prior to shipping. Orders canceled prior to shipping will receive a full refund.

How To Process Your Return
Please contact our Support Team at contact@goinnovaleaf.com to request a refund or exchange. We will issue return labels at no cost to you, and refunds are processed once returned goods are received. All refunds are subject to review at the discretion of Innova Leaf LLC.

These statements have not been evaluated by the FDA. These products are not intended to diagnose, treat, cure, or prevent any disease and/or affect any structure or function of the human body. These products are not for use or purchase by anyone under the age of 18, or 21 where required by law. The purchaser of these products assumes all risks and liabilities associated with the purchase, use, and possession of these products.
As with any new product, consult with your physician before using or consuming any product offered on this site. Do not consume these products if you are pregnant, may become pregnant, or are lactating.
In accordance with the 2018 Farm Bill, products offered on this site contain less than 0.3% delta-9 THC on a dry-weight basis. These products should only be used as directed on the label.
By using this site you agree to follow the Privacy Policy and all Terms & Conditions printed on this site. Void where prohibited by law.